Responsibilities

• Designing, planning and implementing quality control for all tourism products.
• Issuing licenses for all tourism services including hotels, tour operators, travel agents …etc.
• Monitoring all provision of accommodation and other tourism services to ensure compliance with the Ministry’s rules and regulations.
• Setting up standards for quality in all tourism services.
• Implementing a system of quality rating for all tourism services.
• Working and coordinating with all hotels and other providers of tourist accommodation in both the private and public sectors, to raise standards to an international level.
• Providing the necessary financial and technical support to encourage investment in tourism locally and world wide.
• Collecting suggestions, complaints and feedback from citizens, tourists, and all companies working in this field, in order to improve the quality of services.

Director General: Eng. Mohammed Mahmoud Al Zadjali
Tel:+968   22088255
Fax:+968  
Email: mzadjali@omantourism.gov.om